Web heatmap analysis
See exactly where visitors click, scroll and give up.
One line of code on your site. Two weeks later you get heatmaps of every page, replays of the visits that went wrong, and a ranked list of what to fix first. Then, if you like, we fix it.
How it works
Three steps. You do the first one, or we do it for you.
Add one line
A single script tag with your site key. WordPress, Shopify, Squarespace, Wix or hand-built, it does not matter. We can add it for you on any site we host.
We record for 14 days
Real visits on real devices: where they click, how far they scroll, where they rage-click a button that does nothing, which forms they abandon and which errors fire.
You get the report
Heatmaps per page and device, the 25 most frustrated visits replayed and written up, and the five fixes that would have changed those visits, ranked by how many people they affect.
What you see
Not a dashboard. Evidence.
Over the live page, per device: what gets clicked, what gets ignored, and where inside each button people actually tap.
The line on every page where half your visitors have already left. Usually above the thing you most want them to see.
Repeated clicks on something that does nothing. The clearest signal of a broken or misleading element.
Watch the visit as it happened, with a friction score and a written journey: device, source, pages, what went wrong.
Which field people give up on, without recording a single character they typed.
Script errors and failed requests tied to the visit they broke.
Printable: overview, ranked findings, per-page table, and a write-up of the worst visits.
Our web team makes the changes on your site and we re-measure the next 14 days to prove they worked.
Example replays
Two real test visits, rendered from the recording.
Replays are stored as page events, not video, so nothing you see here was filmed. The cursor, taps and scrolls are the visitor's. Typed text is never captured.
Privacy
Built to be safe to run on a business site.
Pricing
One audit, or keep it running.
Heatmap audit
One site, 14 days of recording, the full report and a 30-minute walkthrough
Ask for a price
Quote in one business day.
- Script installed by us where we can
- Heatmaps for every page and device
- 25 worst visits replayed and written up
- Five ranked fixes with the evidence
- Walkthrough call with the web team
Monitoring
Keep recording, get a report every month, catch regressions after each site change
Ask for a price
Quote in one business day.
- Everything in the audit, every month
- Before-and-after on every change you ship
- Alerts when rage clicks or errors spike
- Add sites any time
Audit + fixes
We find it, we fix it, we prove it
Quoted
Audit price plus the web work, quoted after the report.
- Heatmap audit included
- Fixes built by the itj205 web team
- Re-measured for 14 days after launch
- Works with WordPress, WooCommerce, Shopify and custom sites
Already have Hotjar, Clarity or Crazy Egg and nobody reads it? Send us the login. We will read it and tell you the five things to fix.
Read my dataSee itj205 CRMRecording needs about 30 visits before patterns mean anything; very quiet sites may need longer than 14 days. Add a line about session recording to your privacy policy; we give you the wording.