itj205 CRM · new

Your Outlook, upgraded. It turns your inbox into a plan.

Sign in with the Microsoft 365 mailbox you already use. itj205 CRM reads it, finds every customer and every unanswered thread, and hands you a priority list each morning. Xero, WooCommerce and Stripe sit beside the mail, so the invoice, the order and the conversation are on one screen.

Microsoft 365 & ExchangeXeroWooCommerceStripeAI that stays private
Book a 20-minute demoSee plans

Why a CRM that starts from email

Most of your business already lives in your inbox. Nobody is reading it for you.

Quotes, approvals, complaints, supplier delays, the job that was promised for Thursday. They arrive as email, and they get lost as email. itj205 CRM is the first CRM that does not ask you to type any of it in again.

Tasks you did not have to write

Every unanswered mail and every promise you made becomes a task with a priority and a due date. Reminders go into your Outlook calendar.

Companies that build themselves

Contacts and companies are recognised from mail, classified, and given a page: emails, tasks, projects, files, timeline and an AI-written dossier.

Replies in your voice

Draft replies, proofreading, translation and a plain-English analysis of any thread. You press send, it never does.

Money next to the mail

Xero invoices, WooCommerce orders and Stripe payments sync every 30 minutes and show on the customer's page and the overview.

What it does, every day

One screen, Monday to Friday.

Priority inbox

Inbox, Recent and Sent with a reading pane, attachments, reply, reply-all and forward.

Projects board

Checklists, linked emails and files for every job, quote or rollout.

Knowledge base

Full-text search across years of mail and files, plus dossiers the AI keeps current.

Phishing check

Suspicious mail is analysed and flagged before anyone clicks.

Auto-filing

Mail is filed into the folders you already use, learned from how you file.

Shipments

Delivery and tracking mail is detected and listed per customer.

Product library

Your WordPress or WooCommerce catalogue inside the CRM for quoting.

Backups

Backups kept locally and in your own OneDrive.

Private by design

Your mail stays yours.

Signs in as youDelegated Microsoft 365 sign-in, no admin passwords and nothing copied out of your tenant that you cannot see.
AI runs on our hardware, not a public APIDrafts, dossiers and classification run on itj205's own model servers in Australia. Nothing is sent to OpenAI, Google or Anthropic unless you turn the API option on.
Hosted and supported by itj205Your own instance with its own data store. We run it, back it up and answer the phone. Cancel any month and take your data with you.

Plans

Pick the plan. We set it up with you.

Every plan includes onboarding by the itj205 team, Australian support in business hours and the same invoice as the rest of your IT.

Solo

One person, one mailbox, every feature

Ask for a price

Quote in one business day.

  • 1 business mailbox (Microsoft 365)
  • Priority tasks, companies, contacts, projects
  • AI draft replies, proofreading, translation
  • Xero, WooCommerce or Stripe: pick one
  • Calendar, contacts and files from your account
  • 1 user
Start with Solo
MOST POPULAR

Business

For a team or an owner who runs more than one business

Ask for a price

Quote in one business day.

  • Up to 5 mailboxes, each its own CRM
  • Everything in Solo
  • Xero + WooCommerce + Stripe, all connected
  • Shared overview across all your businesses
  • Higher AI quota
  • Up to 5 users
Start with Business

Agency

Agencies, bookkeepers and MSPs running clients

Ask for a price

Quote in one business day.

  • Unlimited businesses, fair use
  • Everything in Business
  • Client-scoped access for your staff
  • Priority AI queue, API-model option
  • Onboarding done with you
  • Unlimited users
Start with Agency

Monthly or annual billing. Google Workspace, Gmail and IMAP mailboxes are on the roadmap; ask if you need them and we will tell you the date honestly.

Not sure it fits? Bring one week of your real inbox to a demo and we show you what it would have turned into.

Book a demoSee Managed IT