Managed services
Your IT, run properly.
One team looks after your devices, security, backup, cloud and support, and you hear from us before small problems become big ones.
What you get
Less IT. More time for your business.
01
Fewer interruptions
Problems are caught and fixed early, so your people keep working.
02
One accountable team
One contract and one point of contact for everything, not a different supplier for each problem.
03
Always up to date
Updates, licences and backups handled for you, across every site.
04
Time back
You stop chasing suppliers and get on with running the business.
What's included
One partner. Every layer.
Pick the services you need. We handle the vendors, renewals and day-to-day.
Services
Licensed, deployed and managed by us.
01
Microsoft 365
Office, Teams, Exchange, SharePoint and Intune. Licensing, migration and tenancy management.
02
Device Management
Jamf for Apple, Intune and MDM for Windows and mobile. Remote support with TeamViewer.
03
Security
Endpoint protection and firewalls from Webroot, Sophos, WatchGuard and Trend Micro.
04
Backup & Recovery
Veeam, Acronis and Dropsuite. Tested restores, not just backups.
05
Cloud & Hosting
AWS, Google Cloud and IBM Cloud architecture, migration and managed hosting.
06
Internet & Voice
Business-grade connectivity and cloud phone systems with 3CX.
07
Custom Applications
Web, mobile and integration software built for your workflow.
08
Business Intelligence
Dashboards, auditing and automation that improve efficiency and accountability.
09
AI Services
Practical AI for documents, customer service and internal workflows.
Multi-site management
Every office, across Australia. Always up. Always current.
01
One team, every site
Offices, stores and branches across Australia run under one service, one standard and one point of contact.
02
Always up
Monitoring, failover and fast response keep every site online, wherever it is.
03
Always up to date
Patching, firmware and licence updates are scheduled and applied across all sites, so nothing is left behind.
Device management
Every device. One console.
Apple fleets on Jamf, Windows and mobile on Intune, remote support with TeamViewer. Enrolled, secured and patched before users log in.
Apple
Jamf
Windows & mobile
Microsoft Intune · MDM
Remote support
TeamViewer
Backup & security
Protected. Recoverable.
Endpoint protection, firewalls and backups that are monitored and tested, so a bad day stays a small one.
Endpoint
Webroot · Trend Micro
Firewall
Sophos · WatchGuard
Backup
Veeam · Acronis · Dropsuite
Managed displays
Screens for retail and offices, managed for you.
01
Retail
Promotions, pricing and menu boards on managed displays in every store.
02
Office
Reception, meeting room and internal boards that keep staff informed.
03
Broadcast globally
Publish a message once and send it to every screen, at every site, in any country.
04
Monitored
Displays are monitored and managed remotely, so an offline or blank screen is caught and fixed.
Business Terminal
Always informed. Always on top of your game.
01
Answers on demand
Directors and managers get the information they need straight away, without having to ask for it.
02
Always current
Figures and status are kept up to date, so everyone works from the same picture.
03
Every level
From the boardroom to site managers, each person sees what matters to their role.
04
Included for all clients
The Business Terminal is offered to every itj205 client.
Identity and devices
Every person. Every device. One console.
01
Directory, single sign-on, multi-factor authentication and device and patch management, supplied and managed by us.
02
Starters and leavers
Access is switched on and off automatically, so nothing is missed.
03
Always up to date
Devices are patched and checked across every site.
Accounting software
Set up right, with the right people.
01
MYOB, Xero and more
We set up MYOB, Xero and all the major accounting software, configured for how your business runs.
02
Certified accountants and bookkeepers
We work with certified accountants and bookkeepers across Australia, so your books are set up correctly from day one.
03
Connected to your business
Accounting linked with your point of sale, payroll, banking and reporting, so the numbers stay accurate and up to date.
04
Nationwide
Support for businesses in every state and territory, remotely or on site.
Moving to us
Switching is simpler than you think.
01
Talk
A short conversation about what’s working, what isn’t and what you want to achieve.
02
Plan
We map your current setup and agree a clear plan, timeline and price before anything changes.
03
Move
We handle the switch and work around your trading hours, so your business keeps running.
04
Look after
We monitor, update and support everything, and keep you informed with a Business Terminal.
Questions we hear
Straight answers.
01
Do you take over from our current provider?
Yes. We can take over everything, or just the parts that aren’t working, and work alongside your current team.
02
What happens when something goes wrong?
Call one number and we get on it quickly. Monitoring and regular updates also help us fix problems before you notice them.
03
Do you manage more than one site?
Yes. We manage multi-site businesses across Australia, from the capital cities to regional centres.
04
Can you look after our accounting software too?
Yes. We set up MYOB, Xero and other major accounting software and work with certified accountants and bookkeepers.
Contact
Tell us what's slowing you down.
A short conversation is enough. We’ll come back with a clear plan, fast.
Business IT Solutions.
Automation · Hardware & Software · Data Analytics · Security
Automation · Hardware & Software · Data Analytics · Security
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